Catalina R.

Catalina R. is an experienced operations manager with a strong background in customer service and team management. Currently serving as Senior Operations Manager at Hussle Official since November 2019, Catalina previously held the position of Operations Manager. Prior experience includes roles at Laundrapp from May 2017 to November 2019, where responsibilities involved managing a team of 15 agents and implementing performance metrics. Catalina's career began at SCC, where titles included Senior Resource Controller and Incident Resource Controller from September 2015 to February 2017. Educational qualifications include a Master's degree in Human Resources Management and two Bachelor's degrees in Philosophy and Social-Political Sciences, as well as Education and Training, all obtained from Universitatea „Alexandru Ioan Cuza” din Iași.