Leon Lam

Leon Lam is a skilled IT professional with extensive experience in technical customer support and desktop support roles. Currently serving as a Technical Customer Support Officer at Hydro Tasmania since March 2022, Leon handles laptop provisioning, troubleshooting, and serves as the first point of contact for technology issues. Previous positions include Service Desk Analyst at Veolia Australia and New Zealand, and Senior System Support Analyst at Scotiabank, where responsibilities encompassed IT service escalation, vendor coordination, and trade floor support. Leon's career began with roles such as On Site Support at Shell Development Australia and Developer Intern at Connected Systems. Educational qualifications include a Master of Information Technology and Systems from the University of Tasmania and a Bachelor of Commerce in Business Information Systems and Technology from Curtin University.