Cindy McKenna

Cindy McKenna is an accomplished Customer Care Manager at Hydro Ottawa since November 2021, with a strong background in customer service leadership. Previously, Cindy held the role of Director Of Customer Service at J2 Global and Ziff Davis, overseeing product support teams and enhancing client retention. At Campaigner, Cindy served as Client Services Manager and Customer Experience Manager, contributing to the evolution of email marketing. Earlier experiences include various customer service roles at j2 Global, where Cindy managed departments and coordinated team operations, as well as a Data Analyst and Team Leader position at Bell, where Cindy played a crucial role in launching a call center and resolving complex issues. Cindy's career began at Bell in various customer service capacities, emphasizing exceptional customer care and revenue generation.