Steven Holman

Steven Holman is a seasoned marketing professional with extensive experience in customer experience, retention strategies, and data analysis across various industries. Currently serving as a Senior Marketing Analyst at Hygiena since April 2022, Steven also owns Eselach Customer Retention Consulting, where significant achievements include partnering with WEX Inc. to enhance customer retention rates. Prior roles include Director of Customer Experience and Retention at BigRentz, Inc., and Business Analyst - Marketing at SECU Credit Union, where data insights targeted member engagement and loyalty. With a background in retention marketing management at organizations such as Cayan LLC, Comcast, and Verizon Wireless, along with an educational foundation from the University of Maine, Steven demonstrates a strong commitment to leveraging data-driven strategies for improved customer engagement and business growth.