Shirley Zhu, MBA

Shirley Zhu, MBA, has a diverse work experience in various industries and roles. Shirley currently serves as the Head of Strategy and Operations at Hypercare since September 2022. Prior to this, they worked at CHATS - Community & Home Assistance to Seniors, where they held the position of Community Integration Lead - Southlake Community Ontario Health Team from December 2021 to September 2022. In this role, Shirley strengthened integrated care across the Ontario Health Team, managed multiple projects, and supervised clinic staff.

Before their tenure at CHATS, Shirley worked at York Region (The Regional Municipality of York) in two different roles. As part of the Environmental Services department, they were involved in strategic planning and business performance from January 2021 to January 2022. During their time there, they provided strategic expertise, coordinated annual performance planning, and improved reporting and data-driven decision making. Prior to that, Shirley worked in Paramedic Services as part of the Community and Public Education team from March 2017 to January 2021. In this role, they developed new products and programs, led marketing campaigns, and monitored social media and community outreach initiatives.

Shirley also has experience in the education sector, having worked as an Undergraduate Admissions Assessor at Schulich School of Business - York University from January 2021 to March 2021.

In addition, Shirley has held positions at well-known companies such as American Express, where they served as a Senior Associate Product Marketing Manager from April 2019 to January 2021. During their tenure, they managed lending products, conducted financial analysis, and provided recommendations for revenue growth.

Furthermore, Shirley worked at BMW Group Canada as a MINI Marketing Intern from October 2016 to March 2017. In this role, they managed budgets, collaborated with agencies, conducted audits, and optimized user experience and brand messaging.

Earlier in their career, Shirley worked as a Marketing Assistant at York Region (The Regional Municipality of York) from April 2015 to January 2016, where they contributed to the strategic planning and development of a youth education program.

Lastly, Shirley started their professional journey as a Summer Support Assistant at the City of Toronto from May 2013 to August 2014. In this role, they played a key role in improving the Eligibility Verification Process, resulting in a significant increase in monthly case turnover.

Overall, Shirley Zhu, MBA, brings a wealth of experience in strategic planning, project management, people leadership, marketing, and communication to their current role at Hypercare.

Shirley Zhu holds a Master of Business Administration (MBA) degree from the Schulich School of Business at York University. Shirley also obtained a Certificate in Digital Health Promotion from York University. Prior to that, they completed their International Bachelor of Business Administration degree specializing in Marketing and Strategic Management at the Schulich School of Business. Shirley Zhu also holds a Bachelor's Degree from The Hong Kong University of Science and Technology. The exact start and end years for each of these educational experiences are not provided.