Gabriel Macedo

Head de Ops & Sales Ops at Hyperflow Global

Gabriel Macedo has a diverse work experience spanning several industries and roles. Gabriel is currently working at Hyperflow as the Head of Ops & Sales Ops since October 2022. Prior to that, they worked at TrueChange as the Head of Services from December 2019 to August 2022, and also held the position of Services Manager from June 2019 to December 2021.

Before joining TrueChange, Gabriel worked at Pentago Consult Brasil Tecnologia e Negócios Ltda as the Operations Director from June 2013 to June 2019. Gabriel initially started as a consultant and was later promoted to AMS Manager and then to Operations Director. During their tenure, they successfully restructured the operational area, leading to a 22% reduction in operational and administrative costs.

Gabriel also has experience working at SLE as an Account Executive from January 2012 to January 2013, where they were responsible for managing key accounts and expanding the client network, resulting in increased revenue for the company.

Prior to that, they worked at Algar Tecnologia as a Project Manager from December 2009 to January 2012, overseeing the implementation of the organization's PMO and managing various strategic projects for public and private sector clients.

Gabriel also has experience working at VALE as a PMO Manager from July 2009 to December 2009, where they were responsible for project oversight, ensuring adherence to the organization's project management methodology and goals.

Earlier in their career, Gabriel worked at Capgemini as a Project Coordinator from February 2007 to April 2009, and at ATS Informática as a Systems Analyst from June 2005 to February 2007, both roles involved project management and coordination responsibilities.

Gabriel's career began at RPS - Rios Projetos e Sistemas, where they worked as an Analyst Developer from October 2003 to June 2005, primarily focusing on maintenance and optimization of public administration systems.

Overall, Gabriel Macedo has a comprehensive background in operations, sales, services, project management, and business consulting, with a track record of successfully delivering results and optimizing processes in various organizations.

Gabriel Macedo completed their education with a focus on Information Technology. From 2000 to 2006, they attended PUC Minas, where they obtained a degree in Ciência da Computação com ênfase em Sistema da Informação (Computer Science with a focus on Information Systems). In 2007, they pursued a postgraduate degree in Project Management Software at the same institution, PUC Minas.

In terms of additional certifications, Gabriel obtained the Project Management Professional certification from the Project Management Institute in April 2009. Gabriel also received the Flow Framework® Practitioner certification from Tasktop - Software in May 2022. Additionally, they acquired certifications in Gestão de Produtos Digitais from K21 and KSD from Kanban University. Gabriel also holds certification in Management 3.0 from K21. The specific months and years of obtaining these certifications are not provided.

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