Libertad Medina is a Call Quality Assurance Executive at i2c Inc. since December 2020, with prior experience as Customer Technical Support at LRDG Language Research Development Group. Between June 2018 and February 2020, Libertad held dual roles as Training and Quality Manager and Collections Specialist at iQor. Currently pursuing a Bachelor's degree in Sociology and a Bachelor of Arts in Human Sciences at Concordia University, Libertad's educational background also includes an Associate's degree from Universidad Nacional Autónoma de México obtained from 2012 to 2016.
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