Kelly Phillips has extensive experience in facilities management and operational leadership, having served as Facilities Manager at IAG Cargo since April 1990, where the focus is on implementing a comprehensive FM strategy to support continuous operations and meet statutory requirements. Prior to this role, Kelly Phillips worked at British Airways in various capacities, including Operations Manager, where responsibilities included managing high-pressure operational environments, and Team Leader & Training Planner, overseeing training for cargo personnel. The career began as a Cargo Agent, handling fundamental cargo warehouse operations.
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