Yun Shun Luk

Yun Shun Luk is a Performance Analyst at IAG Cargo since August 2022, where responsibilities include analyzing performance data trends and conducting root cause analysis to identify improvement opportunities while contributing to Worldwide Operations strategy. Previously, Yun Shun Luk worked as a Graduate Engineer Analyst at Avanti West Coast from October 2020 to August 2022, focusing on Train Service Provider arbitration and performance reporting. Prior experience includes a customer service role at Sainsbury's from August 2018 to May 2019, which involved ensuring customer satisfaction, managing inventory, and handling transactions. Yun Shun Luk holds a Bachelor of Engineering (BEng) degree in Aerospace, Aeronautical and Astronautical Engineering from the University of Brighton, obtained in 2018.