Mark Krasnodembski

Mark Krasnodembski, known as Krasno, is an experienced IT professional with a robust background in service delivery and support management. Currently serving as Manager of IT, Service Delivery and VoIP Systems at IAMGOLD Corporation since October 2015, Krasnodembski has successfully increased the efficiency and response times of IT support by 20%, developed key performance metrics, and managed a team of technicians to support over 350 users across multiple regions. Previous roles include IT Support Manager at Hospitality Network Canada, where Krasnodembski focused on communication solutions for the healthcare industry, and Manager of Information Systems at Tandet, where efficiency improvements and new system implementations were key achievements. With extensive experience dating back to a National Information Technology Manager position at Weight Watchers Canada, Krasnodembski holds degrees in Politics from York University and Political Science from the University of Toronto.