Malaz Kamel

Malaz Kamel is an experienced professional in customer relations and software development with a Bachelor's degree in Information Technology from the University of Bahri. Currently serving as a Customer Relations Officer at IATL International since January 2022, Malaz effectively addresses customer needs and concerns, ensuring satisfaction and retention. Additionally, Malaz has held roles such as Customer Service Coordinator at CURRENT TRADING, a Software Developer In Test at IBTIKAR CENTER, and a Customer Service Representative at Ora Cosmetics, demonstrating a solid background in customer service management, project coordination, and software testing. In January 2024, engagement began with Botbeings Media Agency in digital marketing and customer relationship management. Throughout the career, Malaz has consistently focused on enhancing customer experiences and improving operational efficiency.