Burhan Farooqui

Burhan Farooqui possesses extensive experience in customer experience, training, and quality assurance across various roles and organizations. Currently serving as Associate Director of Customer Experience & Training at ibex, Burhan has previously held positions such as Senior Manager of Customer Success and Insights, and Regional Manager for Quality Assurance and Customer Experience in Pakistan at ibex connect. Additional experience includes roles as Assistant Manager of Outsourcing at Systems Limited, Assistant Manager of Operations at The Resource Group, and Supervisor Operations at both IBEX and TRG Pvt. Limited, alongside earlier roles in quality assurance and customer services.