Yasser Alzahrani is a skilled professional with a diverse background in cybersecurity, data analysis, and IT operations. Currently serving as a Security Systems Engineer and Cyber Security Analyst at ICAD-KSA, Yasser provides expertise in cybersecurity service offerings. Previous experience includes a role as Data Analyst & Project Co-Lead at Integrex RCM, where Yasser automated payer communication through VoiceX bots, significantly improving efficiency and client interaction. Prior to that, Yasser was an IT Operations Analyst at TD, responsible for system maintenance, performance monitoring, and customer service, achieving a 95% customer satisfaction rating. Yasser began a career as a Help Desk Technician at the University of South Carolina Aiken, focusing on troubleshooting software and network issues. Educational qualifications consist of a Bachelor's degree in Mathematics and Computer Science from the University of South Carolina Aiken and an Associate's degree in Electrical Power Engineering from Jeddah College of Technology.
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