Ana E. Castillo Largaespada

Ana E. Castillo Largaespada has a diverse work experience in various roles and companies. Ana E. started their career as an Escalations/Customer Service Rep at Sitel in 2011, where they were responsible for identifying fraud scenarios and providing resolutions to customer cases. Ana E. worked in this role until February 2016.

From 2016 to 2017, Ana worked as a Technical Support Specialist at Concentrix.

In 2017, they joined Remitly as a Risk Team Manager, where they focused on talent development and guiding associates through their career paths. Ana E. also utilized emotional intelligence to lead personnel in various situations. Ana E. stayed in this role until April 2020.

Following that, Ana worked at Sitel again, from July 2020 to June 2021, as a Quality Assurance Specialist. In this role, they recorded and tracked complaints or issues, conducted audits, developed quality assurance standards, and executed quality improvement activities.

Currently, Ana is employed at ICANotes LLC, where they started as a Technical Support Specialist in June 2021 and then progressed to the role of Senior Technical Support Specialist from May 2022 to February 2023. Ana E. is currently working as a Support Supervisor, although the end date is not specified.

Overall, Ana E. Castillo Largaespada has demonstrated a strong background in customer service, technical support, quality assurance, and risk management throughout their career.

Ana E. Castillo Largaespada attended the Universidad Americana (UAM) from 2007 to 2010, where they studied International Relations and Affairs. No specific degree earned during this time was mentioned.