Kim Johnston

Senior Business Analyst at ICF

Kim Johnston is an experienced business analyst currently working at the American College of Radiology since September 2020. Prior to this role, Kim served as a Senior IT Business Analyst at Quest Diagnostics from October 2004 to May 2020, where significant contributions included strengthening user experience, analyzing business problems, and innovating process improvements. Kim also held positions as a Quality Assurance Manager at GHN Online, a Quality Assurance Specialist at Claimsnet.com, and a Certified Pharmacy Technician & Medical Billing Director at CareLine. Kim holds a Bachelor's degree in Health Care Administration from Western Governors University, earned between 2017 and 2020.

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