You-Lan Bribach

You-Lan Bribach is a highly experienced ServiceNow professional currently serving as a Course Instructor at ServiceNow NextGen, where responsibilities include analyzing course content and supporting attendees. With a robust background at ICF as a Lead ServiceNow Developer, You-Lan has worked across multiple ServiceNow versions and provided substantial support in various areas, including HRSD onboarding, integration between ServiceNow and Salesforce, and Workplace Service Delivery customization. Previous roles include Principal ServiceNow Developer at ICF and ITG, where You-Lan demonstrated expertise in ITG and SDLC principles, and ServiceNow Developer positions at several organizations, evidencing a strong track record in developing and enhancing applications and configurations. Educational credentials include a Bachelor of Science in Computer Science from The University of Texas at Austin.