Pmp® E. Michelle Russell

E. Michelle Russell, PMP®, currently serves as a Client Relations Manager and National Relationship Manager at MissionSquare Retirement since July 2022. Previously, E. Michelle Russell held the position of Default Expense Management Senior at Freddie Mac from January 2012 to June 2020, where responsibilities included managing claims submissions and collaborating with cross-functional teams to ensure compliance with regulatory guidelines. From October 2004 to January 2012, E. Michelle Russell worked as a Sr. Client Service Plan Manager at The Principal Financial Group, focusing on enhancing client relationships and implementing process improvements. Earlier in E. Michelle Russell's career, from March 1998 to October 2004, a role as a Retirement Plan Benefits Research Analyst at Mellon HRIS Systems involved managing custodians and responding to participant inquiries related to retirement savings plans.