Sarah Smaltz is an experienced professional in operations management, currently serving as the Director of Operations for Consultant Onboarding at Icon Information Consultants, LP since November 2013. In this role, Sarah oversees onboarding departments in Houston, TX, and Jacksonville, FL, while establishing policies to enhance operational efficiency across various channels. Previous experience includes serving as Operations Manager, where responsibilities involved facilitating new client implementations and developing marketing materials. Sarah also held the position of Operations Manager at Evergreen Contract Resources, collaborating with the Director of Operations to improve company policies and procedures. Early career experience includes working as a Telecommunications Dispatcher for the Rosenberg Police Department. Sarah holds a Bachelor of Arts in Criminal Justice and Psychology from Mississippi College and an Associate of Arts from Mississippi Gulf Coast Community College.
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