Maranda Dziekonski

Maranda Dziekonski serves as the Vice President of Customer Success at ID.me and as a Limited Partner at Success Venture Partners, contributing to a venture firm focused on enhancing Customer Success functions. Dziekonski is also a Board Member for the Customer Success and Insights MBA Program at the University of San Francisco. Previous roles include Senior Vice President of Customer Success & Operations at Datasembly and Fractional COO at HourWork, where responsibilities encompassed post-sale processes, renewals, and customer onboarding. Dziekonski has extensive experience in leadership positions at companies such as Swiftly, Inc., Catalyst Software, and Pared, along with a background in founding A Little SaaSy and serving as Chief Operations Officer at rentLEVER. Dziekonski holds a Professional Certificate in Human Resource Management from Michigan State University, a certificate in Management of Smart Urban Infrastructures from EPFL, and a Bachelor’s Degree in Management from Davenport University.