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Ryan Thompson

Customer Service Support Manager at ID Networks

Ryan Thompson is a Senior Software Engineer at Payright Workforce Solutions since June 2022, with a strong background at ID Networks from October 2008 to June 2023, where roles included Customer Service Support Manager, Software Developer, Network and Server Engineer, and Customer Service Representative. In the role of Customer Service Support Manager, Ryan oversaw a team delivering customer service across multiple product lines in ten states. As a Software Developer, responsibilities involved creating and maintaining software solutions for law enforcement and public safety, focusing on biometrics. Additionally, Ryan designed and implemented network and server solutions while providing public safety support, beginning as a Customer Service Representative for various public safety software solutions. Educational achievements include a Bachelor's degree in Criminal Justice/Police Science from Kent State University and incomplete studies toward a Bachelor's degree in Computer Science at Ohio University.

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