Beatriz Silva

Analista De Customer Success Senior at Grupo Ideal Trends

Beatriz Silva is a seasoned Customer Success Analyst with extensive experience in project management aimed at enhancing organic visibility on Google. Currently serving as a Senior Customer Success Analyst at Grupo Ideal Trends since June 2022, Beatriz has managed client meetings to drive improvements in businesses utilizing tools such as Google Analytics, Sem Rush, AhRefs, and Google Search Console. Previous roles include working at Atento as a Customer Service Analyst II from March 2020 to March 2022 and at Teleperformance Brasil as a Social Media Expert from May 2016 to July 2019, where Beatriz engaged with customers on various social media platforms. Beatriz holds a degree in Marketing Management from Uninove - Universidade Nove de Julho.

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