Rick Chen

Rick Chen, CRME is an experienced professional in the hospitality and revenue management sectors, currently serving as Regional Manager for the CRM Team at IDeaS Revenue Solutions since September 2010. Rick has held various leadership roles, including Team Leader of Client Relationship Management and Senior Client Service Manager for Greater China. Prior to joining IDeaS, Rick worked as E-Business & Revenue Manager at The Langham, Yangtze Boutique in Shanghai and held positions in hotel contracting and reservations at HRS Hotel Reservation Service, The Bund Riverside Hotel, Ctrip, Shanghai BTI Hotel Management Co., Ltd., and Hilton Shanghai. Rick's career is marked by a strong focus on client relationship management and revenue optimization in the hospitality industry.