Jenes M.

Jenes M. worked at Sutherland as a Customer Service Team Manager and then transitioned to Ideaware where Jenes currently holds the position of Operations Manager. Prior to that, Jenes worked at TracFone Wireless, Inc. as a Customer Service Supervisor and Quality Assurance Specialist. Jenes has experience in managing teams, increasing operational efficiency, and implementing methodologies to streamline operations and improve customer satisfaction.