Isaac Smith is an experienced Customer Support Manager currently leading Tier 1, HealthCast, and MFA Support Teams at Identity Automation since February 2022. Prior to this role, Isaac served as IT Support Lead at LinTech Global, Inc., where management of multiple teams occurred. Additional experience includes overseeing Customer Support Operations at the Defense Language Institute Foreign Language Center as IT Services Manager at 22nd Century Technologies Inc., and leading Customer Support at Deloitte. Isaac began a career in customer support with roles at DirectViz Solutions, LLC, and served as a Central Asian Pacific Linguist in the United States Marine Corps. Isaac holds a Linguistic Certification and Diploma in Iranian/Persian Languages from the Defense Language Institute Foreign Language Center.
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