Amy Birch

Amy Birch is a seasoned professional in client operations and change management with significant experience in the marketing and insurance sectors. Currently serving as a Change Manager at IDHL since October 2023, Amy previously held the position of Head of Client Operations at Wired Plus, where responsibilities included managing the client process from enquiry to retention. Prior roles at Wired Marketing encompassed Campaign Manager and Marketing Assistant, focusing on lead generation strategies, campaign analysis, and high-quality design collaboration. Earlier career experience as an Insurance Consultant at Endsleigh Insurance involved sales, customer service, and data protection. Amy Birch holds a degree in Journalism Studies, specializing in Broadcast Journalism, from the University of Central Lancashire.