Ryan Franks

Ryan Franks has a diverse work experience spanning different sectors. Ryan began their career at Retail Merchandising Services Inc as a Merchandiser in 2005. Ryan then worked as a Volunteer for Hands On Gulf Coast, assisting in various relief programs and construction projects related to Hurricane Katrina. In 2008, they joined Holiday Inn Hotels as a Banquet set up Personnel. From 2010 to 2018, Ryan worked at Washington University School of Medicine as an Animal Care Technician, progressing from Technician I to Technician III.

In 2018, Ryan transitioned to Idiomatic, Inc., where they held multiple roles. Initially, they served as an Insights Analyst, utilizing AI to analyze customer support inquiries, NPS survey responses, and app reviews. In 2019, they were promoted to Senior Data Science Analyst, responsible for building and training Machine Learning models. Currently, Ryan serves as the Director of Data Science, leading a team focused on delivering customized NLP prediction Machine Learning models to clients. Ryan also engages in various tasks, such as financial work, prospect tracking, and client renewal work. Furthermore, Ryan ensures successful client outcomes by building software automation and improving data hierarchies used to train models.

Overall, Ryan Franks has gained extensive experience in data science and analytics, alongside involvement in animal care, hospitality, volunteer work, and merchandising.

Ryan Franks earned a Bachelor of Science (BS) degree in Biology from Truman State University in 2010. Ryan then pursued a Master of Arts (M.A.) degree in Biology, with a specialization in General Biology, from Washington University in St. Louis from 2011 to 2013. In 2013, they obtained the LATg certification from AALAS. Later, they completed a Master of Business Administration (MBA) from Washington University in St. Louis from 2015 to 2017. Ryan Franks completed their high school education at Eureka High School, where they obtained their High School Diploma in 2006.