Sanjiv Shah

Sanjiv Shah has a diverse work experience spanning multiple roles and industries. Sanjiv is currently the Head of Product - B2C at Igloo, joining in October 2022. Prior to that, they served as the Product Lead at Gotrade (YC S19) from September 2021 to October 2022. From 2018 to 2021, Sanjiv worked at MoneySmart Group, first as a Lead Product Manager where they conducted requirements workshops and redesigned UI resulting in customer complaint reduction, and then as a Senior Product Manager where they implemented customer experience improvements and AB tested enhancements. Before that, Sanjiv was a Product Manager at Qantas from 2015 to 2018, where they delivered a personalization engine, transformed the abandoned cart process, and analyzed cart/checkout processes to reduce customer drop-off. Sanjiv began their career as an Information Analyst at King & Wood Mallesons from 2010 to 2014, and as an Electronic Evidence Discovery Project Coordinator at Law In Order from 2008 to 2010. Sanjiv also worked as an Associate at the Administrative Appeals Tribunal from 2006 to 2008, where they drafted decisions, conducted legal research, and assisted Senior Member Bell.

Sanjiv Shah attended the University of Wollongong from 2001 to 2007 and obtained a Bachelor's degree in Information and Communication Technology, Law, as well as Business Information Systems and E-Commerce. In 2005 to 2006, they attended Utrecht University and earned an LLB degree in Law. Sanjiv also attended Smiths Hill Selective High School, however, the duration is not provided. In 2017, they obtained the Certified Scrum Product Owner certification from the Scrum Alliance.