Agnes Vivian Suriadi Ng

Agnes Vivian Suriadi Ng is an experienced professional with a diverse background in customer service, hospitality, business ownership, and finance. Currently serving as the Customer Service Coordinator at Iglu Student Accommodation since December 2022, Agnes manages room sales, application processes, and customer inquiries while maintaining strong relationships with educational institutions. As the owner of Delicieux, Agnes develops business strategies and menus, and communicates with customers to ensure satisfaction. Previous roles include leadership positions within well-regarded hotel chains such as Mantra Hotels and Holiday Inn, where Agnes demonstrated exceptional service delivery and team management. Agnes holds a Master of International Hotel Management from Blue Mountains International Hotel Management School and a Bachelor's Degree in Information Systems from Universitas Pelita Harapan.