Vishesh Goel

Vishesh Goel is an experienced operations professional with a diverse background in business development and customer relations. Currently serving as Operations Manager at IGT Solutions since December 2016, Vishesh has progressed through roles including Assistant Manager and Team Leader, focusing on supervising calls and managing escalations for the Europe-based Edreams Travel agency. Prior to this, Vishesh worked as a Business Development Manager at Mansi Selections from March 2008 to October 2016, specializing in the women's garment industry and cultivating strong customer relationships at the retail level. Vishesh's career began as a Collections Agent at GENPACT from March 2006 to February 2008, where responsibilities included mentoring new employees and supporting team development. Vishesh holds a Post Graduate Diploma in Business Administration from Symbiosis Centre for Distance Learning and a Bachelor of Commerce from Sunrise University, Alwar, complemented by a foundational education in commerce.