Emily Lekoe

Emily Lekoe is an experienced professional in business analysis, currently serving as a Lecturer in Business Analysis at the Faculty Training Institute since June 2024. Emily's teaching focuses on the Certificate Program in Business Analysis, which aligns with BABOK standards and emphasizes essential skills such as professional communication, requirements analysis, and strategic analysis. In addition to academic roles, Emily actively participates in community outreach initiatives with the IIBA South Africa Chapter, aiming to enhance business analysis awareness. As a Business Analyst at ABSA Group, Emily contributes to the integration of Salesforce solutions to improve organizational efficiency. Previous roles at BlueSky, Old Mutual Insure, OUTsurance, Old Mutual iWYZE, and Zurich Insurance Company have provided a solid foundation in business analysis, claims consulting, quality assurance, and customer service, complemented by relevant academic qualifications in Business Analysis from the Faculty Training Institute.