Shu-Jui Chang

Customer Success Team Supervisor at iKala

Shu-Jui Chang has a diverse work experience in various roles and industries. From 2016 to 2018, they worked as an Account Manager at cacaFly Intl. Media, managing advertising campaigns for global brands in industries such as Fashion, Alcohol, Fast Food, and Retail. They were responsible for executing campaigns on multiple digital platforms and contributed over $3.3 million in advertising budget.

In 2019, Shu-Jui Chang joined AREA 02 Co., Ltd. as a Digital Marketing Consultant. They played a key role in establishing the brand's image and E-Commerce business from scratch. They provided marketing solutions, collaborated with teams and agencies for campaign execution, and optimized digital ads and plans in various channels, resulting in a 200% year-over-year increase in revenue.

Currently, Shu-Jui Chang is serving as a Customer Success Manager at iKala. In this role, they assist clients in digital transformation using the iKala CDP (Customer Data Platform). They leverage the platform's functions to improve clients' operating procedures and outcomes. They also conduct product knowledge training for agencies and clients.

In 2015, Shu-Jui Chang had an internship as a Marketing Assistant at Microsoft. They were responsible for sorting and visualizing data of seminars and events using MS tools like Excel and Power BI.

Overall, Shu-Jui Chang has demonstrated expertise in digital marketing, customer success, and data analysis throughout their career.

Shu-Jui Chang pursued an MBA in Electronic Commerce from 2019 to 2021 at the National Taiwan University of Science and Technology.

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