Michael Cops has a strong background in customer service management, project management, and team coaching. With experience in various companies such as iKanbi Belgium SA, Telenet, and Numericable BELUX, Michael has demonstrated expertise in increasing internal processes, implementing reporting tools, and managing teams effectively. Michael excels in customer service project management and is skilled in motivating, coaching, and evaluating team members. Michael has a proven track record of achieving sales results and steering outsourcing partners towards organizational goals.
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