Nicholas S.

Nicholas S. has extensive work experience in quality assurance, testing, and documentation roles. Nicholas started their career in 1996 as a Corporal/E3 in the United States Marine Corps, where they were responsible for maintaining and tracking aviation test equipment.

After leaving the Marine Corps, Nicholas joined SchoolCenter in 2003, where they served as a Customer Service Representative, developing training materials and managing websites for school districts. Nicholas later became the Documentation and Media Department Manager, overseeing employees in the areas of documentation and multimedia presentations. Nicholas also worked as a Lead Quality Assurance Analyst, performing comprehensive testing on current and new software features and managing level two support issues with customers and development.

In 2010, Nicholas joined Alice Campbell Staffing as a Document Imaging Technician, where they converted paper files to a digital database and ensured quality control on data entries. Nicholas then moved to Wells Fargo in 2011, working as a Business Systems Consultant and Loan Documentation Specialist 3. In these roles, they generated reports, created new reports based on customer needs, and tested and maintained databases for daily reporting.

From 2013 to 2017, Nicholas worked at Blackboard as a Quality Assurance Analyst, where they performed software risk analysis and developed testing strategies including test cases, scenarios, and automated tests. Nicholas was responsible for ensuring the quality and testing of new features and continuous feature development.

Most recently, Nicholas joined iLAB in 2018 as an SQA Test Lead. In this role, they served as the project test manager for the Secretary of State InBiz online portal, identifying defects and managing 640 test cases. Nicholas also worked as the test lead for the IDOC Offender Management System.

Overall, Nicholas S. has demonstrated expertise in quality assurance, testing, and documentation throughout their career, with extensive experience in various industries such as education, banking, and government.

Nicholas S. began their education in 1991 at Chatham Glenwood High School, where they completed their high school education in the field of General Studies in 1995. Following this, they enrolled in Lincoln Land Community College in 1995 for a year to pursue further studies in General Studies. In 2001, Nicholas enrolled at Southern Illinois University, Carbondale to pursue a degree in History Teacher Education, which they completed in 2004.

In terms of additional certifications, Nicholas obtained the Certified Tester Foundation Level from the ISTQB - International Software Testing Qualifications Board in November 2018. Nicholas also attained the Advanced Level Test Manager (CTAL) certification from the same institution, although specific details regarding the month and year of acquisition are not provided.