Raphaël Domecq

Raphaël Domecq has extensive experience in quality management and training, currently serving as Chargé de qualité et formation at ilek since October 2019, where responsibilities include managing quality for a team of advisors and deploying various training programs. Prior roles at ilek included Chargé de formation, focusing on planning and executing initial and continuous training sessions. Previous customer service positions span several companies, including Teleperformance and Umanis, where roles primarily involved remote customer support. Raphaël holds a degree in Community Management from OpenClassrooms and a Baccalauréat in Accounting from Lycée Louis Barthou.