Salvatore Zaccagnino

Salvatore Zaccagnino is an experienced professional in customer insights and marketing, currently serving as Customer Insight Manager at illimity since January 2019. Zaccagnino's expertise includes previous roles as Customer Experience Manager and Marketing Strategy & CMI Manager at ING Italia, where responsibilities encompassed customer process analysis, KPI monitoring, and customer insights-driven decision-making. Prior experience includes positions at Philip Morris Italy, Unilever Italy Holdings, and ACNielsen, highlighting a strong background in market research and consumer marketing. Zaccagnino also contributed as a Lecturer in Introduction to Business at the European School of Economics and holds degrees from IULM University and SDA Bocconi, with a focus on Consumer and Trade Marketing and Marketing Excellence, respectively.