Armando Valadez Cardona

Account Delivery Manager, Scrum Master, Agile Coach And Scrum Trainer. at Improving

Armando Valadez Cardona is a highly experienced professional in the IT industry with an extensive background in service delivery, project management, and business analysis. Armando has held various roles such as Account Delivery Manager, Operations Manager, Technical Solutions Consultant, and Business Analyst Senior throughout their career in companies like Improving, HITSS USA, and Softtek. Armando specializes in IT Outsourcing services, ERP systems implementation, and Oracle EBS customization. With almost 19 years of experience, Armando has demonstrated expertise in leading IT service supply for major clients and ensuring customer satisfaction through strategic and operational management. Armando holds a degree in Informatics, Networks, and Telecommunications from Instituto Tecnologico de Aguascalientes.

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