Karen A.

Karen A. has extensive experience in technical presales, consulting, and service management, with a career spanning over two decades. Currently serving as Associate Director - Consulting at Cognizant since October 2023, Karen also holds the position of Head of Presales at Inawisdom since September 2018. Previously, Karen worked at KCOM for nearly 14 years, progressing from Lead Pre-Sales Consultant to Service Management Consultant, and Test Management Consultant, following a tenure at Smart421 in various roles including Service Manager. Karen's early career included a role as QA Team Manager at Crystal Decisions/Business Objects, where leadership in testing Business Intelligence software was a significant achievement. Areas of expertise include cloud infrastructure solutions, data analytics, integration, API management, and ITIL best practices.