Janaka Pinto is an experienced IT professional currently serving as an Associate System Support Engineer at Inbay since July 2020, providing helpdesk support for a Canadian client. Prior to this role, Janaka worked as a NOC Analyst, offering Level 02 Helpdesk support, and held positions including IT Assistant at Hemas Hospitals Sri Lanka, IT Technician at Micronet Global Service, and Internship Trainee at Smart-IT. Janaka's educational background includes a BTEC Level 5 Higher National Diploma in Computer Networking from Pearson, a Certificate in Graphic Design from BCI Campus, a Diploma in Hardware Engineering from BCI, and a General Information Technology qualification from De Mazenod College.
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