Udara Peiris is a seasoned IT professional with extensive experience in system support and engineering. Currently serving as a Senior System Support Engineer at Inbay since March 2019, Udara excels in responding to client requests within Service Level Agreements and managing a diverse range of technology solutions, including server and workstation support, as well as troubleshooting O365 and Exchange environments. Previous roles include Systems Engineer at TUDAWE BROTHERS, where Udara focused on implementing IT infrastructure and providing Level 2 and Level 3 support, and Junior Systems Engineer at H One Pvt Ltd, managing complex support issues. Udara's career also encompasses positions as IT In-charge at JK Garments, IT Executive at Crystal Martin Central, and Trainee IT Assistant at Tailor Store International, across which Udara developed a robust skill set in diagnostics, troubleshooting, and IT operations management. Educational qualifications include a Bachelor's degree in Information Technology from the British Computer Society and a Higher National Diploma in Information Technology from SLIATE.
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