Garry Shaw

Garry Shaw is a Senior ServiceNow Developer at ITG - Incentive Technology Group since January 2019, with extensive experience in the ServiceNow platform. Prior roles included serving as a System Administrator/Developer at Johns Hopkins Hospital from July 2008 to January 2020, where responsibilities spanned incident management, change control, service catalogs, and IT service delivery options. Additional positions at Johns Hopkins included Telecom Programmer/ServiceNow Junior Developer, Lead Telecom Service Agent, and Data Entry Specialist. Earlier experience included a carpentry internship at Ilex Construction & Woodworking. Garry Shaw holds a high school diploma in Carpentry and Welding from Mergenthaler Vocational Technical High School, completed in 2008.