Melissa Newell

AWS SCA Operations Lead at Inclusion Score

Melissa Newell has a diverse work experience starting from 2000. Melissa worked at Rackspace Technology for a significant period, where they held various roles. As a Senior Pursuit Manager, Melissa coordinated and drove strategic pursuit teams to win opportunities with the company's most valued partnerships and highest revenue-generating enterprise clients. Melissa also built customized pursuit teams for each opportunity and executed the sales team strategy. Prior to that, Melissa served as a Premier Accounts Program Manager, overseeing the deployment of large and complex customer environments. Melissa provided end-to-end project management and ensured customer confidence in meeting deadlines. Melissa also managed teams as a Senior Manager in the Implementation Department, streamlining the deployment process with Lean Principles and Six Sigma methods. Earlier in their career, they led a customer support team, managing personnel issues and implementing measures to increase customer retention rates. Melissa began their career as a Technical Support Specialist. Currently, they are working as the AWS SCA Operations Lead at Cloudreach, starting from 2021.

Melissa Newell attended Stephen F. Austin State University. However, no specific information regarding their degree, field of study, start year, or end year is available.

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