Oliver Nelson is an experienced Senior Business Analyst at Indeed Flex, with a proven track record in customer service management and operational excellence across various companies. Previous roles include Head of EU Customer Services at Gopuff, where Oliver successfully merged three companies in five weeks, and Head of Service at Cuckoo Broadband, launching UK customer services and winning awards for performance during rapid growth. Oliver's extensive background includes positions at Uber, Amazon, and IBM, where skills in project management, compliance, and team development were honed. Oliver holds a Bachelor's degree in Business and Management from the University of Lincoln.
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