Candice Zosa-Alinabo

Candice Zosa-Alinabo is an accomplished professional with extensive experience in customer success and operations management. Currently serving as Customer Success Manager at Independence Pet Group since November 2022, Candice has previously held various roles at Pethealth Inc. since August 2016, including Manager of Customer Success and Licensing Coordinator. Prior experience includes a Director of Operations role at TTEC, managing a large contact center for Telstra Australia, and serving as Service Delivery Leader at Wipro BPS, overseeing post-market surveillance operations for Class III medical devices. Candice's career began at Teleperformance Philippines, where management responsibilities spanned customer service operations for retail banking and teams within a travel services account.