Kathy Anstead

Kathy Anstead has extensive experience in IT support and helpdesk roles, currently serving as Sr. IT Helpdesk Support at Independence Pet Group since March 2022, where responsibilities include assisting with user workstation maintenance and network management. Previous roles include Information Technology Support Specialist at Roetzel & Andress, providing responsive support to attorneys and legal staff, and Sr. Incident Control Specialist at Southern Glazers Wine and Spirits, focusing on ITIL Incident Management. Kathy has also held positions such as Desktop Support Technician at Electronic Merchant Systems and Helpdesk Technician at EZ Energy Ltd, showcasing a strong background in troubleshooting, system documentation, and user support across various industries, including legal and healthcare. Education includes a Business Diploma from Cuyahoga Falls High School.