Kyle Linhart

Kyle Linhart possesses a Bachelor's degree in Computer Information Systems from Kent State University, obtained in 2022. Currently serving as an Information Technology Help Desk Support at Independence Pet Group since July 2022, Kyle is responsible for maintaining and updating business solutions, creating user accounts in Active Directory, patching Windows servers, and documenting interactions in the ServiceNow ticketing system. Previous experience includes working as an Information Technology Help Desk Technician at Kent State Library from March 2020 to July 2022, where skills in troubleshooting software such as Adobe Creative Cloud and Microsoft 365 were developed. Additionally, an internship as an Information Technology Specialist at TRAILSTAR INTERNATIONAL, INC. in 2021 involved assisting employees with various technology issues and troubleshooting software including Microsoft Teams and SharePoint.