Mercedes Dickinson is an experienced professional currently serving as a Workforce Management Real Time Analyst at Independence Pet Group since July 2022. Prior to this role, Mercedes held multiple positions at Pethealth Inc. - a Fairfax Company, including Senior Customer Service Advisor and Insurance Agent from August 2018 to July 2022. Additional experience includes serving as a Residence Desk Assistant at King's University College at the University of Western Ontario from October 2017 to April 2018, a Camp Leader for the City of Brampton during the summer of 2017, and working as an HR Advisor & Administrative Assistant at Magellan Aerospace Limited from July 2014 to July 2017. Mercedes holds a Bachelor of Arts in Childhood and Social Institutions from Western University, which was completed in 2018.
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