Rick Buchholz

Rick Buchholz is an experienced sales engineer and project manager with a strong background in unified communications, emergency services, and technical support. Currently employed at Independent Emergency Services (IES) since August 2021, Rick specializes in Enhanced 911/NG9-1-1 solutions, offering expertise in database management and PSAP equipment. Previous roles include serving as a Sales Engineer at AGC Networks Ltd., where Rick designed and quoted various communication solutions, and as a Solutions Engineer II at Black Box Resale Services, providing comprehensive support for voice and contact center systems. Rick's career began at Norstan Communications, where extensive experience in video conferencing and technical support was gained, ultimately leading to leadership roles in project management and customer service. Rick holds a professional certificate and diploma in Telecommunications Technology from Minnesota State Community and Technical College.