Jarvis Smith

Jarvis Smith is a Senior Helpdesk Analyst at Indigo IT LLC, with a rich background in IT support spanning over two decades. Currently, Jarvis also serves as a Deskside Support Technician at ARES Solutions, Inc., where responsibilities include supervising trainee technicians, developing Standard Operating Procedures, and providing VIP support. Previous experience includes roles as an IT Analyst at Apex Systems and Tech 1 at Verizon Wireless, where Jarvis demonstrated expertise in client interaction, troubleshooting across various devices, and managing customer support operations. Jarvis holds a Bachelor's degree in Mass Communication/Media Studies from Tennessee State University.