Deb Bechtold

Deb Bechtold has a significant amount of experience in leadership and customer success roles. Deb began their career at TCI as a Regional Director of Call Center Operations, a position they held from 1993 to 2000. Deb then joined AT&T Broadband as the Vice President of Customer Care, where they oversaw the management of customer service and technical support operations. After leaving AT&T Broadband in 2002, Bechtold joined EDMC Online Higher Education as a Business Process Analyst, focusing on improving business processes within the Operations teams. In 2008, they joined Industrial Scientific as a Customer Service Manager, responsible for leading the customer service team for the Americas. Deb later became the Manager of Customer Service for the Americas and EMEA region. In 2012, Bechtold was promoted to Director of Customer Success, a senior leadership role where they were in charge of the Customer Success team and responsible for strategic planning and execution. Their most recent role at Industrial Scientific was Vice President of Global Customer Success. In this position, Bechtold provided leadership and guidance to all global customer operations teams to ensure excellent customer service.

Deb Bechtold completed an MBA degree at Robert Morris University from 1992 to 1994. No specific field of study information was provided.