Heather M Ford

Heather M Ford is an accomplished professional with extensive experience in retail management and customer relations. Currently serving as a Member Relations Manager at Indy Chamber since November 2023, Heather previously held various leadership roles at Kennected, including Director of Customer Experience and Enterprise Sales Manager, from February 2022 to November 2023. Prior to that, Heather managed operations at Bridal Rack Indy and held significant positions at Von Maur, Gitanjali Retail USA-Andrews Jewelers, and The Walking Company Holdings, INC. Heather's expertise includes maintaining profitability, training teams, evaluating performance, and implementing effective merchandising strategies. Educational credentials include attendance at Indiana University Indianapolis and Beech Grove Senior High School, where Heather achieved Academic Honors and completed the Core 40 curriculum.